At RST, we consider security as vital part of our operations and that also applies to the safe (online) provision and sharing of information.

In order to increase the reliability level of our customer portal (CenterWeb) and protect the data inside, RST will therefore require Two Factor Authentication (2FA) or Multi Factor Authentication (MFA) for logging in to CenterWeb in the second quarter of this year.

MFA is the new standard when it comes to Cybersecurity. It adds an extra step to the login process of a user, by having the user entering a key in addition to entering his/her login name and password. This extra step protects the user better for unauthorized use of the login credentials of the user.

CenterWeb offers two options for this more secure way of authenticating, namely by using an authentication app (for example Google Authenticator, Microsoft Authenticator) or via hardware authentication with, for example, a YubiKey.

Important notice:

Multi Factor Authentication requires that the combination of login details and the key is unique. This means that generic accounts are no longer possible and users must have a unique username and password to which the key can be linked. The employee designated by you as the administrator of CenterWeb will therefore have to convert generic CenterWeb accounts to personal CenterWeb accounts in a timely manner.